Tuesday, March 26, 2013

Hosting Ministry Gifts In Excellence

Hosting God’s gifts to the Body of Christ is indeed an honor and a privilege. It should be done with professionalism and in the spirit of excellence. Excellence should be the standard, not the goal of your church, ministry or organization. Excellence is how we should handle Kingdom business at all times. If you invite a speaker (or professional artist/musician) to your church or event, you should want them to have an enjoyable experience from start to finish. Always aim to exceed the expectations of your guests. This is not without reward. If the speaker has a good experience, the Word and ministry will flow freely through them without hindrance. The speaker will also be more than willing to come back again if you made their experience enjoyable.

These tips are just that; tips. Take them for what they are worth, however, before you disregard any parts of it, please consider the source. I have been preaching for about thirteen years. At least seven of those years have been spent traveling from church to church in the local area, as well as across state lines by car, train and plane. Additionally, I have hosted conferences for the past six years, as well as operated in a consulting role, helping others plan their conferences and special events.

The tips that I am sharing with you all come from a combination of good, as well as not so good experiences over the years. Most of this I had to learn on my own through trial and error, and I have certainly made some mistakes over the years. My goal is to cover all of the basics, whether your speaker is flying in from Australia or driving from down the street.

My desire is to help, not offend, so please receive these tips in the spirit in which they are given. I don’t claim to know it all, and there are certainly some aspects that I have not experienced yet; but such as I have, give I unto you.

The Invitation
It all starts with the invitation. The way you present an invitation and the way you follow through on said invitation, tells a lot about your organization, and about you as the host. Please consider the following tips:

Respect the speaker’s booking procedures. In this age of social media (Twitter, Facebook, etc.), people are easier to access than ever before. However, if at all possible, do not extend formal invitations in an informal environment (social media). Think about it this way. You would not extend an invitation to Bishop Jakes or Joyce Meyer on social media. That’s the quickest way to get you ignored, and even laughed at because you do not understand protocol. You may not think that the speaker you’re inviting is on the same level or is of the same caliber of the aforementioned speakers; however, they deserve the same respect and regard.

Most established ministers have an office of some sort, and an assistant who handles their booking requests. Even if you know the speaker personally and have personal contact with them, in most cases, you will still need to speak with their assistant to solidify the plans you made with them and to get the event inked in on their calendar. Always follow the proper protocol when attempting to book a speaker. Special Note: “I gotta get you to my church soon, doc” went out in the 90s and is usually an empty promise. Ain’t nobody got time for that. Follow the protocol.

Cleary communicate all of the details of your event. Do not contact a speaker’s office unless you have a set date/event in mind. If you are unsure about your event, hold off on the invitation. You should be able to talk about your event with confidence and be able to answer questions and address concerns. Be sure that the speaker knows the event name, theme, scripture, times, will the event be recorded or streamed live, and all other pertinent information for their own planning purposes.

Investigate. Gather as much information on your speaker as you possibly can so that you can make their stay enjoyable. A little goes a long way.

Hire a professional graphics designer. I cannot stress this enough. Gone are the days where you design a flyer in Microsoft Word and call it a day. There are many professional design programs out there now and if you or your staff cannot do it professionally, outsource! A good, quality, professionally designed flyer should only cost you about $60 at the most. That is a small price to pay to make a professional presentation to your speaker and the world! Surely your ministry can afford $60. I will also add that as the host, advertising is mainly YOUR responsibility, not the speaker’s.

Airport Etiquette
No matter how big or small, the airport is usually always a hectic place. People are on tight schedules and time is of utmost importance in that setting. Here are some general airport tips:

Always, always, always meet your speaker and their party at the airport. I can think of no exceptions to this. Don’t just meet them, but meet them on time! As you can see, the major theme of an airport is time. A visitor in your city should never have to wait or search for their ride at the airport.

Make sure you’re meeting the right person. It’s not enough to meet them at the airport, but make sure that your ministry or organization is maintaining a professional appearance at all times. Have a sign with your speaker’s name on it. Not only that, but make sure that the driver has at least a general idea of how the speaker looks. If the speaker is African American, the driver shouldn’t be looking for an Asian-American. Little details save time. (Are you he, or shall we look for another?)

Greet them with a smile. It should be a given, but not always. Be courteous and smile when meeting a speaker. Offer to help them with their bags. Go the extra mile! Whomever you send to the airport is responsible for the speaker’s first impression of your city and your ministry or organization. With that being said, good hygiene and fresh breath go a looooooong way!

Leaving the airport. Don’t drive too fast, and don’t drive too slowly. This may seem like a minor detail, but there’s nothing worse than having a bumpy, nauseating flight and then a lousy driver. The two don’t mix well. Also, make sure the speaker and their party does not need to stop anywhere before arriving at the hotel or the venue.

The Hotel
Think of a speaker’s hotel as their home away from home. With that in mind……

Be wise. Make sure the hotel is in a good part of town. You don’t have to book a 5 star hotel for it to be comfortable and enjoyable for the speaker. Special note: “We’re gonna put you up at my head deacon’s house for the night” is simply unacceptable and unprofessional and went out in the 70s. Let that go.

Try to honor preferences. If they have special preferences, try your best to respect them. For example, I don’t like hotels with outside entrances (usually found at hotels with “inn” or “motel” in the name). I prefer inside corridor hotels. That’s just my preference. Does that make me grand? No. It’s just my preference. Personally, if a host cannot accommodate that, I don’t make a big fuss about it. That usually happens in smaller cities and towns.

Make sure the room is completely paid for. This should be another given, but not always. A speaker should never have to pay for their own room! You are the host. Additionally, if the speaker is going to be responsible for incidentals, make sure they are aware of that beforehand. Make sure you let the speaker or their assistant know exactly where they will be staying and send confirmation numbers before their arrival. If the speaker drove in, meet them at the hotel to greet and assist them!

Check them in beforehand. Always try to check your speaker into their room before they arrive. This not only saves time, but gives you as the host another opportunity to go the extra mile. There is nothing like walking into a hotel room where there is a fresh fruit basket or food tray, water, a welcome/thank you card, and comfortable room temperature. It says, “We appreciate you”, “We honor you”, “We’re glad you came”, and/or “We’re ready for you to preach the paint off the walls”. Either way, it’s a classic touch.

Parking
This section applies mainly to speakers who drive themselves to the venue. If the speaker flew into your city and you are picking them up from the hotel, the rules are quite simple: Be on time, be courteous, no loud music, no talk radio, no loud or excessive talking (driver) and drive at a comfortable speed.

Now on to parking tips. Again, this may seem like a small detail, but I believe it to be helpful information.

Reserved parking. A space should be reserved for your speaker. Put yellow or orange cones out and make sure that no one parks there. Additionally, have an attendant waiting outside to assist them, whether they have an armourbearer or not. Take care of every detail. If it’s raining, or even sprinkling, grab an umbrella. Be prepared. This helps the speaker to keep their mind off of trivial matters and focus on the bigger matter; delivering the word.

Walk them in. The attendant should also walk the speaker and their party into the church or venue. There’s nothing worse than pulling up to a place you’ve never been before, walking in and the usher or greeter doesn’t even know that you are the speaker! One word: unprofessional.

The Office
Most speakers do not want to get right out of the car and walk into the service or event. They want time to freshen up and collect their thoughts. Here are a few tips regarding the office or green room that you host your speakers in:

Make sure the office is clean and presentable. Again, this should be a given, but not always. You should “clean up for company” and make the space comfortable for your guest. Also, make sure that the space is big enough to accommodate them. For example, your speaker may want to change clothes before or especially after they speak. Have space set aside for them to do this in comfort.

Have supplies on hand. When I say supplies, I’m referring to basics such as bottled water, coffee, juice, mints, napkins/tissue and the like. If your church has Wi-Fi, make sure the speaker or their staff is able to access it from the office. That’s a supply too!

The host greeting. After the attendant greets your speaker in the parking lot, brings them in and shows them to the office, the host should be heading that way soon. If possible, always greet your guests shortly after they arrive. This not only makes you appear welcoming, warm and hospitable, it also gives you time to discuss any last minute details or concerns before they enter the service. Preferably, it is also the host who should walk their guests to the pulpit or stage where they will be sitting.

The Offering
This is such a sensitive topic, but it really doesn’t have to be. We talk about money everywhere else but church, however, it takes money to run a church just like it takes money to run a business or your house! Again, these tips apply to any situation, whether the speaker is an international evangelist who flew in from Africa, or another local pastor who drove in from the next city over. Here we go:

Always ask if there is a set or minimum honorarium. Never assume anything. Always ask. Most of the time, you don’t have to ask, you will be told during the booking process. If you are not told, don’t be afraid to ask before you get a final confirmation on their booking. Some ministers have a set honorarium and others have a minimum that they will accept. I agree that some honorarium requests are absolutely ridiculous; however, it is not the purpose of this blog to address that, but rather to address your willingness and ability to comply with their request. If you feel it is too much or out of your budget, attempt to “negotiate”. If you still aren’t satisfied, I’m sure you can find a speaker without such stringent honorarium requirements who is just as anointed. (I’m just saying…)

I had problems in this area when I first started out and even sometimes now. The misconception by those with no understanding of ministry is that the speaker is “charging for the Word”. I’ve heard it all: “They should just take what they can get”; “It was freely given so they should give it free”. Most people who have a heart for God and are serious about ministry have reasons behind their set honorarium or their minimum. Take into account their expenses, time away from their family, church or job, as well as the staff they may have to pay on the road or back at home.

Many, such as myself, have set minimums because people attempt to take kindness and humility for weakness and stupidity. Unfortunately, having a heart for God’s people and for ministry will sometimes get you taken advantage of. Those who have been taken advantage long enough wise up at some point and start handling business, or hiring someone who can and who will. (Thank God for Paul Ellis!)

Know how offerings will be handled. Will the speaker take 50% of the offering they raise? 100%? Will this be in addition to their honorarium or part of their honorarium? This is information that should be discussed again before the speaker arrives, and confirmed during the host greeting before entering the service. Most times, honorariums can be used to bless the speaker above their minimum.

Many local speakers don’t have a set honorarium or a minimum. They simply raise an offering. This all depends on what level of traveling ministry the speaker is on. No matter what the arrangement, this should be discussed before the speaker’s time of ministry. There should be no surprises about money. As a speaker, there have been times when I raised hundreds of dollars, then refused to take any money. That’s my surprise for the host and my honor to sow; it shouldn’t be a surprise from the other way around. #selah

Always have cash on hand.  This applies more when hosting a speaker who is traveling a long distance by car. Honorariums should be given by church/ministry check or cashier check, however, always offer someone traveling by car some cash, whether in addition to their honorarium check or taken out of it. They may need money for gas or other incidentals on the way home. If all they have is a check, they still don’t have any money because banks are probably closed.

Have checks or cash ready. Never conduct financial business in front of your speaker. Again, there’s that word: unprofessional. Also be timely and professional in your presentation of their honorarium. A hand full of waded up ones is not business-like and will probably get you in trouble with our dear Uncle Sam down the road.

Always take care of God’s gifts! The Bible clearly tells us not to muzzle the ox that treads out the corn. The Apostle Paul also instructed the church at Corinth: “If we have sown spiritual things for you, is it a great thing if we reap your material things?” In other words, after all the ministry work we’ve done for you, don’t start tripping when money is mentioned! It’s called reciprocation and that’s how you get blessed and remain prosperous as a host (a prophet’s reward).

A speaker with a heart for God and His people will labor to prepare, deliver a Word and even work the altar. Ministering ain’t easy! Simply saying “Good word!” or my personal favorite, “We know we can’t pay you for the Word…” is no longer acceptable. Let’s do away with such sayings, which usually mean the speaker won’t have even enough money for a combo off of McDonald’s dollar menu on the way home! Honor God’s gifts! (Soul say, Yeah!)

Take care of your unc! If you don’t want a prison ministry, file your paperwork with the IRS. Make sure you’re up to speed on tax laws governing love offerings, charitable contributions and contract employees. If you pay someone $600 or more, writing a check is not an option; it’s a necessity. Any offering $600 or more must be reported to the IRS on a 1098 form. The beginning of the year following your event, you are to issue your speaker a 1099-MISC, which they are to file on their taxes. Be sure to gather personal contact information, social security number or EIN number from your speaker’s office during the booking process so that you may complete these forms. Respect your uncle!

Aftercare
What you do and how you handle a speaker after they minister is just as important as all of the preliminaries. When most speakers are done ministering, they are drained, tired and hungry. Take all of this into considering and handle them with care.

Help attend to their needs if they don’t have an armourbearer. See if there is anything you can do to assist or help them. Don’t be overbearing, but make your presence and desire to help known.

Respect their wishes. Some speakers like to mingle a lot after they minister, some don’t. Ask and then respect their preferences without the need for a detailed explanation. Just know that for some, peace and quiet is priceless.

Food. Maybe it’s just the Southerner in me, but I believe in feeding home cooked meals for a speaker following a service, especially if they are staying overnight. Restaurants are impersonal, are often crowded, and most of the time, CLOSED. As a nice added touch, consider feeding your speaker and their party in a private atmosphere where they can relax and refresh. And please make sure the cook isn’t experimenting on your guests! Further, during the booking process, ask your speaker’s assistant if he or she has any allergies, etc. You don’t want to kill God’s gift!

All of this may seem like a lot, some of it may even seem trivial. However, if you desire to operate at a level of excellence in ministry, I believe these tips will help you do just that. Stay tuned for more tips to be added later. In summary, let the preacher just focus on preaching, and you handle the details. Be an excellent host or don’t host at all.

 
#dropsmic #walksoffstage